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PRIVACY POLICY

Effective Date: 22 October 2025
Last Updated: 22 October 2025

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At Kindred Aisle Collective, your trust means everything to us. We’re deeply committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website, enquire about our services, or work with us to create your celebration.

By engaging with our website or services, you agree to the terms outlined below.

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1. The Information We Collect


We collect only what’s needed to provide a smooth, personalized experience and bring your vision to life.

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Personal Information

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When you make an enquiry, book a service, or purchase a digital resource, we may collect:

  • Your name and contact details (email, phone number, address)

  • Event information (type, date, location, guest numbers)

  • Payment and billing details

  • Communication history or preferences

 

Non-Personal Information

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We may also gather non-identifying data through cookies or analytics tools, such as:

  • Browser and device type

  • Pages visited and time spent on our site

  • Traffic source (e.g., Google, social media, etc.)

This helps us refine your online experience and improve our services.

 

2. How We Use Your Information


Your information allows us to:

  • Communicate with you about your event or booking

  • Create proposals, budgets, and planning documents tailored to your celebration

  • Deliver purchased services, products, or digital resources

  • Process payments securely

  • Send updates, resources, or marketing emails (with your consent)

  • Improve our website and client experience

  • Comply with legal or regulatory obligations

We will never sell, rent, or share your information for unrelated purposes.

 

3. Payments


All payments are processed securely through approved platforms such as Stripe, PayPal, or Wix Payments.
We do not have access to or store your full credit card details. If you choose to pay via bank transfer, only the transaction details you provide (e.g., name and reference) will be visible to us.

 

4. Data Security and Storage


Your privacy is protected through secure systems and trusted third-party platforms that comply with data protection regulations. We use secure passwords, encrypted storage, and access controls to keep your information safe from unauthorized use or disclosure.

 

5. Cookies and Analytics


Our website uses cookies to improve functionality, personalize your experience, and understand visitor behaviour. You may disable cookies in your browser settings at any time, though some site features may be affected.

 

6. Sharing Information


We may share limited information with:

  • Vendors or suppliers involved in your event (only when necessary for coordination)

  • Trusted third-party services for email communication, payment processing, or website hosting

  • Legal authorities, if required by law

Any third parties we work with must also meet strict privacy and security standards.

 

7. International Clients


While Kindred Aisle Collective is based in New Zealand, we work with clients worldwide. By sharing your information from outside New Zealand, you consent to the transfer and storage of your data in accordance with this policy and New Zealand’s privacy laws.

 

8. Your Rights


You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate details

  • Ask for your information to be deleted (unless required for ongoing service or legal reasons)

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at [insert your business email address].

 

9. Email & Marketing Communication


We love sharing inspiration, advice, and updates that may help you plan your celebration with ease. You’ll only receive marketing emails if you’ve opted in — and you can unsubscribe anytime with a single click.

 

10. External Links


Our website may include links to other websites or social media pages. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing personal details.

 

11. Policy Updates


We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Updates will be published here, with the revised effective date noted above.

 

12. Contact Us


If you have any questions or concerns about how your information is handled, please reach out — we’re always happy to help.
 

Kindred Aisle Collective
Email: connect@kindredaislecollective.com
Location: New Zealand
Website: www.kindredaislecollective.com

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